FAQ

1. Where do you ship to?
We currently ship across the United States.

2. How long does shipping take?

We offer several shipping options:

✦ Express Shipping (3–6 business days): $20
✦ Free Shipping (7–14 business days): $0
✦ Free Standard Shipping (7–14 business days): $10

Orders are typically processed within 1–3 business days before shipment.

3. Why are there multiple “Free Shipping” options?
Some products or promotions may include different free shipping methods. All free shipping options deliver within 7–14 business days.

4. Will I receive a tracking number?
Yes. Once your order ships, you’ll receive a tracking number via email.

5. Are your night lights safe to use overnight?
Yes, our night lights are designed for safe overnight use and low energy consumption. However, we recommend following product instructions for best safety practices.

6. Do your night lights plug in or use batteries?
It depends on the model. Some use USB or plug-in power, while others are battery-operated. Please check the product description for details.

7. Can I use the night light in a child’s room?
Yes, many of our designs are suitable for bedrooms and children’s rooms, offering soft and comforting light.

8. How do I clean or maintain the product?
Simply wipe with a dry or slightly damp cloth. Avoid using harsh chemicals or submerging in water.

9. Can I change or cancel my order?
Orders can only be modified or canceled shortly after purchase. Please contact us as soon as possible.

10. Do you accept returns or exchanges?
We accept returns or exchanges within a limited period if items are unused and in original condition. Please contact us before returning any item.

11. How can I contact customer support?
You can reach us via email, and we typically respond within 24–48 business hours.